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Our Commitment to Quality

At RTI Cabinets, we understand that a kitchen is more than just a room—it's the heart of your home. While many companies may hesitate to stand behind their products, we pride ourselves on the quality and reliability of our cabinets. Our cabinets are designed with durability and aesthetics in mind to ensure that you receive the exceptional product you deserve.

We are so confident in the craftsmanship of our cabinets that we offer a comprehensive 5-year limited warranty. This warranty reflects our commitment to your satisfaction and trust, ensuring that every purchase you make with us is secure and valued. At RTI Cabinets, we don’t just sell cabinets—we guarantee the enduring quality and beauty of every piece.

Micky / CEO

5 Year Limited Warranty

Coverage Period: This warranty is valid for five years from the original date of purchase and extends to the original consumer purchaser. It covers defects in material and workmanship under normal use.

Product Scope: This warranty applies to all our cabinet products, including those with painted and thermofoil doors.

Solution: Should any product covered by this warranty fail due to manufacturing defects during the warranty period, RTI Cabinets will, at its discretion, either repair or replace the defective parts.


Exclusions: This warranty does not cover:

  • Damage Due to Misuse or Accident: This includes damages caused by misuse, abuse, burning, soiling, staining, misshaping, or any other form of damage resulting from negligence, accident, or voluntary action.
  • Improper Maintenance and Installation: Any issues arising from poor maintenance or improper installation are not covered.
  • Unauthorized Modifications or Repairs: Products that have been handled, modified, repaired, or otherwise altered in any way by any person other than RTI Cabinets or one of its authorized representatives are not eligible for warranty claims.
  • Excessive Temperature Exposure: Damage due to exposure to temperatures exceeding 85 degrees Celsius (185°F) or installation near a heating system or appliance without adequate insulation is not covered.
  • Inappropriate Usage and Storage: This warranty does not cover improper storage, use for outdoor installations, or any conditions for which the product was not intended.
  • Normal Wear and Tear: Deterioration of the product resulting from normal wear and tear is not covered under this warranty.
  • Associated Costs: The cost of installation, transportation, or any other costs related to the application of this warranty are not covered.
  • Consequential and Incidental Damages: Loss of use of the products during the time required to apply this warranty or any other damages and inconveniences, both indirect and incidental, resulting from the use of the products, are not covered.
  • Labor Fees: Labor fees are not covered under this warranty.

Claim Process: To initiate a claim under this warranty, the original purchaser must contact our customer service team at , providing proof of purchase and documentation of the defect.

Limitations: This warranty is non-transferable and only applies to the original purchaser. It excludes all other express or implied warranties and does not cover consequential or incidental damages.

Legal Compliance: Please review the terms and conditions of our Limited Warranty carefully to understand your rights and obligations. If you have any questions or require assistance, our customer service team is always available to provide support and guidance.

Hassle-Free Shopping Experience | 100% Customer Satisfaction Guarantee | Five-Year Limited Warranty


How do I file a warranty claim?

To file a claim, please contact our customer service team with your proof of purchase and a detailed description or photos of the issue. Our team will guide you through the process and help resolve the issue as quickly as possible.

What if the covered item cannot be repaired?

Then, we will replace it!

Is the warranty transferable to a new homeowner if I sell my house?

No, the warranty is non-transferable and only applies to the original purchaser of the cabinets.

Does the warranty cover labor costs for repairs or replacements?

No, our warranty covers only the replacement or repair of the defective parts. It does not cover any labor costs associated with removing or reinstalling the parts, nor does it cover transportation costs.

Can I return my cabinets if I'm not satisfied?

Our warranty does not cover returns for satisfaction issues. However, we are committed to ensuring your satisfaction, so please contact our customer service if you have concerns about your purchase.


Have a question?

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